GRIEVANCES REDRESSAL CELL
THE COMPLAINTS AND REDRESSAL MECHANISM (CGRC)
The complaints and redressal mechanism in the college is structured as per the guidelines given by the UGC notification, (Redressal of Grievances of Students) Regulations, 11th April, 2023. various CGRC’s formed to address the grievances at various levels are given below.
STUDENTS GRIEVANCES REDRESSAL CELL(Department Level)
This cell is dedicated to addressing grievances and complaints on academic matters. Grievances related to internal assessment, victimization, attendance, conducting of examinations etc. are investigated and solved by this Cell. The cell comprises of HOD, and two senior teachers of the department and receives the complaints related to academic matters of the students at the first level and find solutions following the principles of natural justice while considering the grievances of the students. If grievances and complaints are not redressed at this end it will be passed on to the:
STUDENT GRIEVANCE REDRESSAL COMMITTEE (College level) (SGRC):
(i) A complaint from an aggrieved student relating to the institution shall be addressed to the Chairperson, Students’ Grievance Redressal Committee (SGRC).
(ii) college has constituted Students’ Grievance Redressal Committees (SGRC), as ma y be required to consider grievances of the students, with the following composition, namely:
a) An head of the department- Chairperson
b) Four Senior Faculty Members of the college as Members.
c) A representative from the college student union.
(iii) One member or the Chairperson shall be a woman and at least one member or the Chairperson shall be from SC/ST/OBC category.
(iv) The term of the chairperson and members shall be for a period of two years. (v) The term of the special invitee shall be one year.
(vi) The quorum for the meeting including the Chairperson, but excluding the special invitee, shall be three. (vii) In considering the grievances before it, the SGRC shall follow principles of natural justice.
(viii) The SGRC shall send its report with recommendations, if any, to the competent authority of the institution concerned and a copy thereof to the aggrieved student, preferably within a period of 15 working days from the date of receipt of the complaint.
(ix) Any student aggrieved by the decision of the Students’ Grievance Redressal Committee may prefer an appeal
to the Ombudsperson, within a period of fifteen days from the date of receipt of such decision.
STUDENT GRIEVANCE REDRESSAL COMMITTEE (college level)(SGRC):
MEMBERS:
Chairman:Dr. Habeeb Rahman(Head, Department of Commerce)
Convenor:Mohammed Labeeb M(Vice Principal)
Members
1.Mr. Sreenath M(HOD, Department of English)
2.Mr. Sampreeth TM(HOD, Department of Political Science)
3.Dr. Chithra (HOD, Department of Botany)
4.Mr. Jasim Rabeeh (Elected Student Representative, College Union)
Appeal Information OMBUDSMAN
Any student aggrieved by the decision of the Students’ Grievance Redressal Committee may prefer an appeal to the Ombudsperson, within a period of fifteen days from the date of receipt of such decision
Appeal can be filed with Ombudsman of University of Calicut.
Dr. M. Manoharan,
Ombudsman, University of Calicut,
Email: ombudsperson@uoc.ac.in
Phone: 04942407353
2. EMPLOYEE GRIEVANCES REDRESSAL CELL:
This cell is dedicated to addressing the grievances and concerns of the staff members, including teaching and non-teaching staff. It provides a platform for staff to raise issues related to their work environment, workload, career progression, or any other relevant matter. The cell strives to resolve grievances promptly and fairly, promoting a positive work culture within the institution.
MEMBERS:
Chairman:P.Usman kutty(President,College Governing Body)
Convenor:P.Moideen kutty(Secretary College Governing Body)
Members
1.Prof.M Abdul Azeez(Principal KFASC)
2.Sreenija M (Asst.Prof.Dept.of Commerce)
3.Mohamed Haneefa KT(Office)
